Privacy Policy
Privacy Policy
Privacy & Data Protection Policy
At Sœur et Frères, your privacy and the protection of your personal data are extremely important to us.
Our Principles
We are committed to:
- Using your data lawfully, fairly and transparently
- Collecting only what is necessary for a specific purpose
- Storing your data only for as long as needed
- Protecting your data with appropriate security measures
About this Privacy Notice
This notice explains how we collect, use, store and protect the personal data of:
- Visitors to our website
- Customers or potential customers
- Members of our community or newsletter
By using our website or services, you acknowledge that your data may be processed according to this policy.
Who is responsible for your data?
Sœur et Frères is the primary data controller.
In some cases, we may share responsibility with trusted partners (e.g. payment providers, logistics partners) when necessary to deliver our services.
“We”, “our”, and “us” in this document refer to Sœur et Frères.
Who has access to your data?
Access is strictly limited to:
- Sœur et Frères team members who need the data to perform their role
- Trusted service providers (e.g., delivery partners, IT providers, payment processors)
All third parties act on our instructions and comply with data protection laws.
Legal basis for processing
We only process your personal data when one of the following applies:
- Your consent
- Fulfilling a contract (e.g., delivering an order)
- Legal obligations
- Our legitimate business interests (e.g., improving services or preventing fraud)
For each purpose, we will clearly indicate the relevant legal basis and whether providing data is mandatory.
Cookies
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit our website.
When we say “cookies”, we also include similar technologies such as tracking pixels, plug-ins, and device identifiers.
Some cookies are placed by Sœur et Frères (first-party cookies) and others by trusted partners such as advertising platforms or social media (third-party cookies).
Cookies help our website function properly, remember your preferences, improve performance and allow us to show you relevant content.
Types of Cookies We Use
1. Strictly Necessary Cookies
Essential for the website to function (e.g. adding items to cart, logging in).
You cannot disable these, as without them the site will not work correctly.
These cookies do not store personal information.
2. Performance Cookies
Help us understand how visitors use our site (pages visited, clicks, time on site).
Data is aggregated and anonymous.
If disabled, we cannot improve your browsing experience.
3. Functional Cookies
Allow extra features and personalisation (e.g. saved preferences or wishlist).
If disabled, some features may no longer work.
4. Marketing Cookies
Used to show you content and offers tailored to your interests.
They may be placed by us or our advertising partners.
We may share encrypted data (such as an email or device ID) with trusted platforms to show you relevant ads on other websites.
If disabled, you will still see ads—just less relevant ones.
Legal Basis
Strictly necessary cookies: used based on contract or our legitimate interest.
Performance, functional & marketing cookies: only used with your consent.
You can give or withdraw consent at any time.
Who Has Access to Cookie Data?
First-party cookie data is only used by Sœur et Frères.
Third-party cookie data may be accessed by the partner providing the cookie.
We do not sell or trade your cookie data.
Cookie Duration
Session cookies – deleted when you close your browser.
Persistent cookies – stay until they expire or you delete them manually.
Other tracking technologies (e.g. pixels) may be stored for up to 24 months.
How to Manage Cookies
You can manage or disable cookies through your browser settings on any device.
All modern browsers allow you to:
- Block cookies
- Delete existing cookies
- Set preferences per website
Please note:
If you disable cookies, some parts of our website may not function correctly.
You can also manage personalised ads by adjusting your settings on social media platforms or advertising networks.
Want More Info?
For more details on how we use your data, please see our Privacy Policy
Privacy Policy
Privacy Policy
Privacy & Data Protection Policy
At Sœur et Frères, your privacy and the protection of your personal data are extremely important to us.
Our Principles
We are committed to:
- Using your data lawfully, fairly and transparently
- Collecting only what is necessary for a specific purpose
- Storing your data only for as long as needed
- Protecting your data with appropriate security measures
About this Privacy Notice
This notice explains how we collect, use, store and protect the personal data of:
- Visitors to our website
- Customers or potential customers
- Members of our community or newsletter
By using our website or services, you acknowledge that your data may be processed according to this policy.
Who is responsible for your data?
Sœur et Frères is the primary data controller.
In some cases, we may share responsibility with trusted partners (e.g. payment providers, logistics partners) when necessary to deliver our services.
“We”, “our”, and “us” in this document refer to Sœur et Frères.
Who has access to your data?
Access is strictly limited to:
- Sœur et Frères team members who need the data to perform their role
- Trusted service providers (e.g., delivery partners, IT providers, payment processors)
All third parties act on our instructions and comply with data protection laws.
Legal basis for processing
We only process your personal data when one of the following applies:
- Your consent
- Fulfilling a contract (e.g., delivering an order)
- Legal obligations
- Our legitimate business interests (e.g., improving services or preventing fraud)
For each purpose, we will clearly indicate the relevant legal basis and whether providing data is mandatory.
Cookies
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit our website.
When we say “cookies”, we also include similar technologies such as tracking pixels, plug-ins, and device identifiers.
Some cookies are placed by Sœur et Frères (first-party cookies) and others by trusted partners such as advertising platforms or social media (third-party cookies).
Cookies help our website function properly, remember your preferences, improve performance and allow us to show you relevant content.
Types of Cookies We Use
1. Strictly Necessary Cookies
Essential for the website to function (e.g. adding items to cart, logging in).
You cannot disable these, as without them the site will not work correctly.
These cookies do not store personal information.
2. Performance Cookies
Help us understand how visitors use our site (pages visited, clicks, time on site).
Data is aggregated and anonymous.
If disabled, we cannot improve your browsing experience.
3. Functional Cookies
Allow extra features and personalisation (e.g. saved preferences or wishlist).
If disabled, some features may no longer work.
4. Marketing Cookies
Used to show you content and offers tailored to your interests.
They may be placed by us or our advertising partners.
We may share encrypted data (such as an email or device ID) with trusted platforms to show you relevant ads on other websites.
If disabled, you will still see ads—just less relevant ones.
Legal Basis
Strictly necessary cookies: used based on contract or our legitimate interest.
Performance, functional & marketing cookies: only used with your consent.
You can give or withdraw consent at any time.
Who Has Access to Cookie Data?
First-party cookie data is only used by Sœur et Frères.
Third-party cookie data may be accessed by the partner providing the cookie.
We do not sell or trade your cookie data.
Cookie Duration
Session cookies – deleted when you close your browser.
Persistent cookies – stay until they expire or you delete them manually.
Other tracking technologies (e.g. pixels) may be stored for up to 24 months.
How to Manage Cookies
You can manage or disable cookies through your browser settings on any device.
All modern browsers allow you to:
- Block cookies
- Delete existing cookies
- Set preferences per website
Please note:
If you disable cookies, some parts of our website may not function correctly.
You can also manage personalised ads by adjusting your settings on social media platforms or advertising networks.
Want More Info?
For more details on how we use your data, please see our Privacy Policy